1 hour ticket response
Timely assistance is our most essential priority and that is the reason why we’ve got a team of professional customer support engineers who are ready to offer a rapid reply to any question that you may have. Just open your support ticket from the Web Site Control Panel and we will respond within one hour at the latest. Actually, we strive hard and aim for a 20–minute tech support ticket response time.
An Exceptional Tech Support Service
Our client care team members possess immense experience in the Linux hosting packages field and are qualified enough to find a rapid answer to your problem. If, however, the issue at hand is not within the competence of a client support engineer, the helpdesk ticket will be forwarded to a programmer or administrator for further assistance.
A User–Friendly Help Center Section
In the Web Site Control Panel you can find an easy–to–navigate Help section where you can find quick tips on how you can use our hosting services. You can get the answers to your questions in the F.A.Q. archive, find more info in the web hosting account administration articles or check out our step–by–step video tutorials.
