Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Reply Warranty

  • Our client help crew is present 24/7 to handle all of your help inquiries. Each ticket you submit to us will be resolved within less than one hour. If your problem requires some help from one of our administrators, we will forward the ticket to the person on duty and will let you know that the problem is under control.

  • Top quality support service

  • Professional Customer Assistance Service

  • We are online for you 24/7 to offer you useful information and client support as well as to assist you with any issue that you may come across as you are monitoring your virtual server. We will support all pre–installed apps, plus your Operating System, server admin panel (with regards to the VPS type) and the Web Site Control Panel designed entirely by our company.

  • Intuitive help center

  • An Educational Help Section

  • In the Web Site Control Panel that will come totally free in your virtual server, you can discover a practical Help zone, incorporating all you need to be informed about when working with your web pages and software packages. We have added a wide range of how to content articles and video training that show the common web site supervision duties in an easy–to–understand form.