Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Web Site Control Panel you’ll find a detailed Help Center section featuring multiple instructional articles and regularly asked questions. They are contributed by our support team of competent techs. Simply type in your question and our clever platform will provide you with the best possible answer.

  • Top quality support service

  • Instructional Video Clips

  • For users who want to learn how to resolve a typically encountered issue by watching an instructional video, we have added a selection of video tutorials to our Web Site Control Panel. All the video clips are short and simple to comprehend. They offer step–by–step presentations of different website administration techniques.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7 customer service and a 60–minute response time guarantee. Our skillful technicians will be at your disposal 24–7–365 to attend to your inquiries and to resolve any problem that you could possibly face. Just send a help request from the Help Center and we will reply to you straight away.