Website Migration
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Q: What does the website migration service consist of? Will my web site be secure?
A: If your present hosting provider can no longer match the necessities of your website, or when you suffer from continual network downtime, or if you are made to wait for hours for the client care team to get back to you, it might be a good idea to swap your hosting provider, i.e. to move all the files for your sites together with your databases from your current provider to your future provider. At Cerulian Group, we realize that this can often be difficult & time–consuming. That is why we’ll do all that for you for free!Our expert technical team reps will move your website content from your present web hosting provider to us. Our technicians have got lots of experience with website migration and are able to take care of anything – from a common WordPress–powered blog or Joomla™–powered web site, to a highly elaborate, custom–built app.
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Q: How long will the web site migration procedure take?
A: There are plenty of aspects to bear in mind – the overall amount of web files, the size of the database, the complexity of the web site itself and the current workload of our website migration experts, etc. Nevertheless, we do our best to implement all website migrations within a 48–hour time frame. Smaller–sized websites are migrated faster – usually in less than 24 hours.
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Q: What info will I need to give to your Website Migration Department?
A: We will need the login details for your old web hosting provider’s Control Panel along with the site’s name (domain name).
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Q: You will access sensitive data. How can I be sure that you won’t abuse it?
A: User privacy is one of our prime responsibilities – because of this, both our payment transaction page and our Control Panel login page are protected with enterprise–level SSL certificates. We employ security measures, which include, but are not limited to: physical, electronic and managerial methods to secure the information that we collect online. And we have a very detailed and rigorous Privacy Policy, which describes the types of information that we collect.
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Q: What about downtime? Will my website be unavailable?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your previous hosting provider. Once the transfer is finished, we will make certain that everything is functioning properly and that the integrity of your data is not compromised before informing you that the migration is completed. After that, we will explain to you how to transfer the domain name over to your hosting account with us and how to edit the DNS records.
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Q: Will my present hosting provider need to do anything?
A: Nope. Aside from your login details for the Control Panel, we don’t need anything. We’ll never contact your web hosting provider. They will not know anything about the transfer either.
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Q: Does it matter what platform my present hosting provider is using?
A: Yep. We support all common Linux–powered web hosting platforms. We don’t support Windows–driven hosting platforms, since we do not provide Windows web hosting services ourselves.Furthermore, we do not support proprietary site creation and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.