Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour solution guarantee with all of our Linux hosting packages packages, meaning each help request you submit is going to be replied to in less than sixty minutes maximum. Our support company members are educated to very fast remedy any case and to give you well timed guidance on any difficulty that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily contact us 24x7x365 with any concern you might have connected to our solutions. We now have qualified professionals present all the time to generate solutions anytime required. You may use the ticket system or post an email anytime, or grab the telephone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel includes a wide–ranging knowledge base that’s built into all areas. In each area, you will find a Help button that will load for you a variety of step–by–step guides on how to employ a selected function or execute a certain action. Additionally, we have produced guide video tutorials so as to get a better idea of the Control Panel’s interface.