You can find lots of hosting suppliers available, still most of them are resellers who have limited resources, especially in terms of support. A way to distinguish them is the option to get in touch with the company by phone. The type of support that you can get via this channel of communication will vary based on the service provider - several of them provide expert telephone support, many others offer basic and customer support only since some issues are more time-consuming and it's a lot less difficult to be resolved with a ticket, especially when the situation has to be escalated. Nonetheless, it is good to find that you could always contact your website hosting provider because there are a lot of small-scale matters that can be resolved effectively and in a timely manner through a phone call, not mentioning that you will be able to get additional information about the services before you become a customer.
Phone Support in Hosting
All of our hosting packages include telephone support fourteen hours a day even on official holidays, therefore if you do not have an account yet, you'll be able to call us and learn more about our services or whether we'll meet the system requirements for your web sites. For your convenience, we have local telephone lines in the United States of America, Great Britain and Australia, so you are able to call the phone number that is nearer to you. If you are an existing customer, we can help you in a timely manner with any general and billing issues and with multiple technical issues to save you time and efforts - we are aware of the fact that often it's quicker to talk with a live person so as to get things done instantly. Of course, some situations cannot be resolved on the telephone, so if this is the case you can use our ticketing system.
Phone Support in Semi-dedicated Hosting
We offer live phone support 14 hrs per day as part of the support services for each semi-dedicated server plan that we offer. Considering that some issues are more difficult and time-consuming, you may need to open a support ticket in case you experience such a problem, still for all the general, billing or minor tech issues you can always give us a call and we will help you immediately to save you the time you'll need to spend on opening a support ticket. Even if you don't have an account yet, you will be able to find out if you can host your sites on our cutting-edge cloud platform or you will be able to receive any other general info on our semi-dedicated solutions. We have local phone numbers in the USA, Great Britain and Australia as well as a worldwide number, so that you are able to call the one that is nearer to where you live.